FAQ

Home

FAQ

Plumbing Questions? We Have Answers

Everything you need to know about our services, coverage areas, and how we work — before you even pick up the phone.

Are your plumbers licensed and insured in Ontario?

Yes. Every plumber on our team holds a valid Certificate of Qualification issued by Skilled Trades Ontario, and our company carries full liability insurance on every job. You can ask to see proof of both before we begin work.

Do you offer 24/7 emergency plumbing across the GTA?

Yes. We dispatch 24 hours a day, 7 days a week, including weekends and statutory holidays. Our rate doesn’t change based on when you call — no overtime or after-hours surcharges. For emergencies, call (437) 247-7856 for same-day dispatch.

What areas of the GTA do you serve?

We serve the full Greater Toronto Area, including Toronto, North York, Scarborough, Etobicoke, York, East York, Mississauga, Vaughan, Markham, Richmond Hill, and Brampton. Emergency calls are prioritised for same-day dispatch across our entire service area.

Do you charge for estimates?

No. We provide upfront, flat-rate quotes at no charge before any work begins. You’ll know exactly what the job costs before we start, and the quoted price is what you pay — scope only changes with your approval.

Why does my drain keep clogging even after I clear it?

Repeat clogs usually mean the blockage sits deeper than a plunger or store-bought snake reaches. Common causes are grease buildup, root intrusion in older clay sewer laterals, or a partial line collapse. A drain camera inspection identifies the actual cause.

Do I need to be home during the service call?

Yes, in most cases. An adult should be present to grant access, approve the quote, and receive the walkthrough afterward. For commercial properties, we can coordinate access directly with your property manager or facilities team.

Professional Plumbing and Drain Services provides fast, reliable plumbing solutions for homes and businesses across the Greater Toronto Area. Licensed, insured, and available 24/7 — we’re here whenever you need us.

Greater Toronto Area, Ontario, Canada

info@professionalplumbing.ca

+1 (437) 247-7856